Any and all returns require an RGA number authorized by Rust Buster Frameworks. Rust Buster Frameworks requires an original purchase invoice number before an RGA number is to be issued. All returns not pre-authorized will be rejected and returned to the customer. All authorized returns will be made on a freight-prepaid basis, including insurance, by the customer and will be subject to a 30% restocking fee, All returns must be returned in new condition and customers may also be charged for missing or incomplete items. All returns will be issued as credit, not a refund. No returns will be accepted after 30 days from the time the customer receives the item. We are not responsible for international shipping tax, duty, or brokerage fees; these fees are non-refundable.